Starbucks

Reviews

• Cher A.

  star star star star star_border 18 June 2026

  I stopped by the Starbucks drive through at this location and had a really positive experience. The line moved relatively quickly and the employees were really nice.
  
  I ordered a grande coconut milk matcha frappe with an extra pump of vanilla and it tasted fantastic. I would definitely drive through this location again.

• Annie S.

  star star star star star 13 June 2026

  I went in today, feeling very cold.  As I was lining up and getting my Starbucks app ready, I didn't realize that I was already at the front.  The employees there are very friendly and very efficient, i was feeling warmer already. I got my coconut latte and was satisfied with my drink, at first I was a bit confused because I ordered the blonde shot of espresso instead of the regular and it wasn't the usual taste that I was used to.  I didn't taste the coconut milk that I usually would, but I was assured that it was and the blonde shot changes up the flavor.  Anyways I enjoyed my time there, big place and pretty clean as well.

• Nique A.

  star star star_border star_border star_border 2 June 2026

  I hate to give just a two star when I literally go to Starbucks daily. Sometimes more than once a day. But this experience was super annoying. Customer service however is great. They are very friendly and comfortable with their coworkers.
  
  But they cannot seem to get this whole coffee making thing correct.
  I generally order the same thing every time I get a Blonde Cinnamon Almond Macchiato for me and Americano  Nuevo for my bf. The girl at my Starbucks makes his Americano Nuevo on the clover.
  
  So I get here order the same thing. First the cashier doesn't know how to type them into the register, asks another guy and he tells me they usually do it w brewed coffee. I said ok but I usually get it this way is that ok. He says oh ye and tells the cashier he has to put it in as some other coffee and add a shot of this and a blend of that. I was confused but maintained my faith since I love me some Starbucks.
  
  The girl finally hands me the coffee( huge line up btw w only one cashier and 3 ppl stocking and "cleaning", 2 on coffee). i look at it and see bubbles on the top and automatically know its incorrect. Taste it and its horribly. Iwait for the second coffee and my bf comes in from next door. I tell him taste it, he asks what it it i said same thing I always get. no its not lol, yes it is.
  
  So I tell the girl its incorrect and she says do I want her to make it again , obviously it would taste the same . I wasn't sure if it was how she made it or what the guy wrote.She asks the other girl to make it over for me, But I wasn't impressed at all either way, so I said no just give me a caramel macchiato. I figured should be easy its a popular drink. The second drink came up as well, tasted so burned and gross. My bf didn't believe once again it was his regular drink. He said it tastes like Ikea coffee smh.
  
  First time we had more than half a starbucks coffee gone to the garbage.
  Never again!!

• Jen I.

  star star star star star_border 1 June 2026

  This is a huge location (used to be a Wendy's - RIP), with tons of seating..some of it consisting of really comfy chairs! While there are the usual laptop wifi users, they don't seem to take up the majority of the space like in other locations. I guess the massive size of this one helps in that regard!
  The baristas and baristos (?) at this location are great. They're extremely friendly and make you feel like a valued customer- especially the British dude! He's the best, and one of the reasons I like this location so much. They're always quick and happy to correct your order (the few times it was needed), and while you usually are going to have to wait in line here, it does move quickly.
  Great location!

• Aleks R.

  star star star star star_border 28 May 2026

  On balance it's become the best Starbucks I've visited in the GTA in recent years (specifically since late 2011 when service & customer experience started declining about the same time across the chain...).  Until last year, there was little separating 861 York Mills from any Starbucks with a Clover other than it's spaciousness and seasonal patio,  But at some point there was a changeover which by the mid-2017 led to much friendlier, more welcoming service, a general "we can do that" attitude to special requests, and higher staffing levels (though still struggling to keep up at peak times ).
  
  Some specific things I appreciate here:
  -- One of few locations still open past 10PM.  My day is only half done at 9:45PM by which time most places are well into closing prep and make little effort to mask that your visit is an imposition on store processes - milk/cream removed, chairs up, espresso & clover shut down for the night, maybe one type of drip left usually sediment-filled form the bottom...yeah, thanks for coming... but here a10:45 customer is treated the same as any other time.
  -- Having the Clover is a big plus for me because I can get Blonde or a Decaf any time - the Blonde is the only regular Starbucks coffee I can drink without adding a ton of sugar which I'm trying to cut down... and sometimes I've had too many coffees and just need a placebo Decaf to moderate my craving...  
  -- Staffing levels: I always see at least 4 on shift here, usually 5 or 6 - as opposed to 2 or 3 at most Starbucks .  While it's so busy even this can't  prevent lineups at peak times at least they are trying. I never feel deliberately ignored in favor of Drive-Thru or App orders, nor left waiting at unattended counter because the same person has to multitask other stations. Here there is a dedicate person for every role and a manager fills in when someone is on break.  
  
  The major downside: people know, so it's packed and crowded here most of the time right up to the last minute. Despite the large crew, you can still end up waiting quite a bit. And despite being a huge store, it can feel like a busy subway platform so I either gulp my fix in 2 minutes and leave or just take it with me.